Terms and Privacy Policy

Terms and Conditions

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements: "Client," "You," and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company," "Ourselves," "We," and "Us," refers to our Company. "Party," "Parties," or "Us," refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same. This is for https://www.clovo.ai and the app being released on the Android Market and iOS App Store. The terms of use/agreement will be governed and interpreted by and under the laws of the state of Texas.

Confidentiality

We are registered under the Data Protection Act [year] and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s)] and if legally required to do so to the appropriate authorities. Clients have the right to request sight of and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Clovo LLC will only be in connection with the provision of agreed services and products.

Key Points

Location-based Service: Some features of the Service make use of detailed location information, for example, in the form of GPS signals and other information sent by your mobile device on which the Clovo application is installed and activated.

Age: The Service is intended for use by users who are of the legal age of 17 and older. Minors can use the app if a guardian/parent is available.

Software Update: The Software updates occur periodically.

• Supported API: The APIs are used within the app and the website, including Google, Google Analytics, iOS, and Stripe.
• Internet Connectivity/Delays: This software/service is not liable for damage, delivery failures, construction for delivery service delays, or damage for other delays.
• You agree not to use our service for any criminal use.
• You agree that Clovo LLC does not make any guarantee regarding the quality of the services provided.
• You agree not to tamper, harm, or do anything with any code or try to hack into our services, involving the website and through our app.
• You agree that charges with your cellular provider like phone calls, text messages, and/or data charges may apply and are allowed.

Automatic Updates

An automatic update can be released at any time. An update consists of such as bug fixes, patches, enhanced functions, missing plug-ins, and new versions of the app/website.

Disclaimer Exclusions and Limitations

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Clovo LLC: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things, or you have advised Clovo LLC of the possibility of such potential loss), damage caused to your computer, computer software, systems, and programs and the data thereon, or any other direct or indirect, consequential, and incidental damages. Clovo LLC does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Content

Clovo LLC may, at its sole discretion, use your photos on our app and website. We use your photo for identification purposes. We do not sell any of your information, like photos or location.

Apple

If you use the Service on an Apple device, then you agree and acknowledge that: Apple, Inc. bears no duties or obligations to you under the Terms, including, but not limited to, any obligation to furnish you with Service maintenance and support; You will have no claims, and you waive any and all rights and causes of action against Apple with respect to the Service or the Terms, including, but not limited to claims related to maintenance and support, intellectual property infringement, liability, consumer protection, or regulatory or legal conformance; Apple and Apple's subsidiaries are third-party beneficiaries of the Terms. Upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Payments and Refund Policy

All payments for services are processed through Stripe. Clovo LLC is not responsible for any delays in payment processing due to Stripe's policies or procedures in providing its services. Personal Check with Bankers Card, all major Credit/Debit Cards are all acceptable methods of payment. Payment for any Clovo LLC service(s) is due in full within thirty days of the date that service is provided. All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur. The outstanding balance until such time as the balance is paid in full and final settlement. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Requests for refunds must be made only through email to clovo.assistant@gmail.com. Refunds may be offered solely at Clovo LLC's discretion. In the event Clovo LLC offers the Client a refund, processing may take at least 7 business days.

Clovo LLC or the Client may terminate any Services Agreement at any time and for any reason. Clovo LLC will not offer any refund for any portion of a Service(s) Clovo LLC has stated preparing or providing if the Client terminates the Services Agreement.

Links from this website

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Clovo LLC will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Cookies

Like most interactive websites, Clovo LLC's website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Clovo LLC on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different from that stated above without your explicit permission.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company's services and the full content of this website.

Communications

We have several different e-mail addresses for different queries. These and other contact information can be found on our Contact Us link on our website or via Company literature or via the Company's stated telephone, facsimile, or mobile telephone numbers. Clovo LLC is registered in the United States in Texas.

General

The laws of the United States govern these terms and conditions. By accessing this website [and using our services/buying our products], you consent to these terms and conditions and to the exclusive jurisdiction of the US courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms, and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement or failure to exercise any option to terminate shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorized representatives of the Company.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking a booking or Agreement indicates your understanding, agreement to, and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and app.

What personal information do we collect from the people that visit our website or app?

When ordering or registering on our site or app, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site or app, fill out a form or enter information.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To administer a contest, promotion, survey, or other site feature.
• To process your transactions quickly.
• To send periodic emails regarding your order or other products and services.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We use cookies to:

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third Party Disclosure:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website or app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Google:

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy. We have implemented the following: Remarketing with Google AdSense Google Display Network Impression Reporting Demographics and Interests Reporting We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.

According to CalOPPA, we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website or app. Our Privacy Policy link includes the word 'Privacy' and can be easily found on the page specified above.

COPPA (Children Online Privacy Protection Act):

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices:

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur: Within 14 Business Days We will notify the users via in-site notification within 14 Business Days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights